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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will appear. It offers thorough info about all the operations that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive collection of how-to video clips clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive FAQ database, which comprises questions asked by real customers and provides practical solutions. We constantly update our Frequently Asked Questions database with new questions & answers in an attempt to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can touch base with our excellent team of customer support engineers available 24x7x365 and eager to assist you with any question. Each support ticket you submit will be answered in less than sixty minutes (the average support ticket response time is about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263878

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com